Must contact: merch@jensgetfit.com of any item damages within 24 hours of delivery per tracking #.
Once the item has been shipped, all liability is out of JGFG’s responsibility on lost, stolen, or damaged items. Must contact USPS for further assistance regarding these issues.
Defective items:
Must email Jen at merch@jensgetfit.comwithin 5 days upon delivery date per tracking #to receive assistance on defective items. After 5 day window, replacement and/or refund is not eligible for consideration. Must include a picture of packaging to qualify for any return upon Jen’s discretion. See the cancellation policy.
